FAQs

At QuickStarz there is no additional charge for engraving and we don't charge per character, engraving is included in the price of the item. There is a one-time $30 set up charge to add your logo to items, though. This covers the cost of our graphic artists to adapt your artwork to fit our engraving and/or printing processes.

With our product customizer, it is super easy! Customize the name tags to your liking, then change the quantity. Two options will appear in the engraving section. Select "different text on all products." For every line you want to stay the same, such as a business name, simply click "repeat" and that line will be the same on every name tag. For a video demonstration, click this link here.

We use FedEx, UPS or USPS to ship your orders. Shipping costs are determined by (1) the type of shipping (Ground, 3-Day Select, 2nd Day Air, or Overnight Air), (2) your distance from Marquette, MI, and (3) the weight of your order. The shipping charges will be displayed at check-out time and you can choose the shipping method you prefer. Expedited shipping rates are higher. For low quantity items, like single name-tags or name-plates that weigh less than 13 ounces, we do offer 1st Class mail as a cheaper shipping alternative. Please note, though, that 1st Class US Mail may take longer than other shipping methods.

Generally, orders will be filled and shipped out by the next business day. If there is a problem with filling your order, we will contact you. For orders over 100 items, please allow more time for processing. How long the shipping time takes depends on where you live.

We prefer you place your order using our website. Our systems are very automated and the website does a lot of order processing automatically, which will speed up your order and increase the accuracy. Our website is very easy to use and gives you several chances to review your order to correct any mistakes before we get it. If we place an order for you over the phone, it takes more time and, even though we are very careful, because we are human, there is always the possibility of an error. If you need help, please call us at 906-228-2604, Monday through Thursday from 9:00am to 5:00pm or Friday 9:00am to noon Eastern Time Zone.